E*TRADE Mobile Privacy Policy

E*TRADE Financial Privacy Statement

Privacy Statement
This Privacy Statement covers the following affiliated companies in the E*TRADE Financial family of companies: E*TRADE Financial Corporation., E*TRADE Securities LLC (member FINRA/SIPC), E*TRADE Capital Markets, LLC (member FINRA/SIPC), E*TRADE Capital Management, LLC (SEC RIA), E*TRADE Insurance Services, Inc., E*TRADE Financial Corporate Services, Inc., E*TRADE United Bank (member FDIC), E*TRADE Bank (member FDIC), E*TRADE Clearing LLC (member NYSE/FINRA/SIPC), E*TRADE Savings Bank (member FDIC), and E*TRADE Mortgage Corporation. These entities are collectively referred to as "affiliated companies," "we," "us," and "our" throughout this statement.

Privacy is our priority.
We are committed to protecting our consumers' personal and financial information. In the course of providing financial products and services, we need to collect and maintain certain nonpublic personal information. This Privacy Statement answers some questions about what nonpublic personal information we collect, what we do with it, and how we protect it.

We do not disclose any nonpublic personal information about our consumers to any nonaffiliated third parties, except as described below.

What types of nonpublic personal information do we collect?
When you apply for, open, or maintain an account with us, or when you agree to allow us to provide personalized advisory services, or apply for a financial product or service (such as a loan), we collect the following types of information:

Information you provide online and on applications or other forms, or through discussions we have with you or your representatives, such as your name, address, Social Security number, date of birth, income, employment information, investment experience, and risk tolerance, and any information about your personal goals or objectives.
Information about your transactions with or through us, such as your account balance, trading activity, loan amount, and account history, if applicable.
Information about you from consumer-reporting agencies, such as your credit scores.
Information you provide us about your external financial accounts in order for us to provide you special product and service features.

Information regarding external financial accounts will not be disclosed to any other entities, including our corporate affiliates. However, other above-referenced information may be disclosed, as permitted by law, in the manner described below.

What types of nonpublic personal information do we disclose?
We may disclose nonpublic personal information we collect, such as the categories described above, primarily to make available to you the financial products and services that we and our business partners provide. We do not disclose nonpublic personal information about former customers to anyone, except as permitted by law or to cooperate with regulators or law enforcement authorities.

To what types of entities do we disclose nonpublic personal information?
We may disclose nonpublic personal information to the following entities:

among our affiliated companies (please see below to see how you may limit the sharing of some of this information for purposes of marketing by our affiliated companies);
with nonaffiliated third parties that perform services, such as marketing or market research, on our behalf (e.g., we may provide your name, address, phone number, and/or e-mail address to vendors who send our e-mail or regular mail);
with companies that service, maintain, or process for us your transactions and accounts (e.g., we provide information to companies that prepare and mail account statements and transaction confirmations);
with nonaffiliated third parties as permitted by or required by law, or to cooperate with regulators or law enforcement authorities (e.g., government/regulatory organizations, such as the Internal Revenue Service (IRS) and the Securities and Exchange Commission (SEC), as well as any of the securities exchanges, self-regulatory organizations and states we are registered with and to parties under court order or subpoena that request this information); and
with nonaffiliated third parties for which you have provided your express consent or directed us to make.

We require that all the above entities with which we share your nonpublic personal information, agree to keep your information confidential. We also prohibit them from using or disclosing your information except for the limited purpose and to the persons for whom disclosure was intended, or as otherwise permitted by law.

How may you limit (opt-out of) the sharing of your information?
The law allows you to opt-out of our sharing nonpublic personal information about you in certain circumstances with nonaffiliated third party companies; that is, you may direct us to not make such disclosures. However, we do not currently share information about you with any nonaffiliated third party that triggers this opt-out right. Accordingly, there is no need for you to opt-out or take any other affirmative action telling us not to share such information with nonaffiliated third parties.

The law also allows you to opt-out of our sharing certain nonpublic personal information about you (e.g., information other than your transactions and experiences with us such as your credit report) among our affiliated companies; that is, you may direct us to not make such disclosures. But, we only share your transactions and experiences information (e.g., account balance, trading activity, loan amount, and account history) with our affiliated companies. Therefore, there is no need for you to exercise such opt-out right.

Finally, the law also gives you the right to limit some kinds of marketing from our affiliated companies. You may elect not to have our affiliated companies market their products or services to you where such marketing is based on information about you that we share with them. Since our affiliated companies, from time to time, do engage in such marketing, we are providing you with the ability to opt-out so that you do not receive these types of marketing communications from us in the future. To limit these marketing offers, please contact us by telephone at the applicable telephone numbers provided below.

Your choice to limit marketing offers from our affiliated companies will apply until you tell us to change your choice or for at least five years from when you tell us your choice. Once that period expires, you will receive a renewal notice that will allow you to continue to limit marketing offers from our affiliated companies for at least another five years. For consumers with joint accounts, an opt-out direction by one joint account holder will be treated as applying to all of the associated joint account holders.

How do we protect the confidentiality and security of nonpublic personal information?
We maintain reasonable physical, electronic, and procedural safeguards to guard your nonpublic personal information. We protect your account information by placing it on the secure portion of our Web site, using firewalls and other security technology to protect our network and systems from external attacks, and by requiring you to enter a unique user name and password to access your account information online. Also, our servers have been enabled with Secure Sockets Layer (SSL) technology to prevent unauthorized parties from viewing the nonpublic personal information that you provide or access during a secure session (look for the padlock icon on your browser).

In addition, if you access information online, we use digital certificate services to authenticate that you are transacting with our Web site.

Our employees (e.g., customer service and compliance personnel) and third party service providers have access to your nonpublic personal information only on a “need to know” basis. We conduct regular internal audits of our business practices and procedures, examining confidentiality standards and information access in order to protect your personal information.

In addition to our security measures, you can also take steps to maximize your security online and to protect your confidential information. Additional information on these topics can be found on the E*TRADE Financial Web site at the Online Security link at the bottom of most web pages.

What should I know about "cookies"?
"Cookies" are small amounts of data that a Web site can send to your web browser and store on your computer. Cookies do not contain personal information about you (unless you knowingly provide it). Cookies can note that your browser was used to visit certain sites, pages, or advertisements on a certain date.

We use both HTML cookies and Local Shared Objects (sometimes referred to as Flash cookies) that are built for use with the Adobe® Flash® Player for authentication purposes and to enhance navigation and Web site functionality. If you access your account online, cookies are sometimes used to verify your identity, to authenticate you as a user on our system and to personalize aspects of your experience on our Web site. We also use cookies to let us know how our customers and other visitors are using our Web site so that we can optimize their experience on it. In addition, we permit certain third party ad servers to set cookies and use related technology (such as web beacons) through our Web site to track performance of advertisements and to collect aggregate data on web page viewing.

You do have control over cookies. Most Web browsers can be set to notify you when an HTML cookie is being placed on your computer. You can manually delete HTML cookies and set most browsers to refuse to accept HTML cookies, although doing so may affect your Web site experience. Flash cookies may be removed by managing your Flash Player settings with Adobe. To delete or prevent placement of Flash cookies, you will need to visit the Adobe Flash Player Help site at www.adobe.com/go/settingsmanager, click on the hyperlink for "Website Privacy Settings panel" on the left hand side of the screen and follow the instructions for preventing third-party Flash content from storing data on your computer.

Additional information on about how we use cookies and related technologies and how you can opt-out of the placement of cookies on your computer, can be found on the E*TRADE Financial Web site. Click on the Online Security link at the bottom of most web pages and select Information About Cookies at the bottom of the page.

How can customers access and update their nonpublic personal information that we collect?
You can access and update certain nonpublic personal information that we collect about you. You may log on to our Web site using your user name and password. From the home page, click on the My Info tab just under the Accounts tab and select the information you want to change.

You may also update information by calling us or by writing us at the address or phone number provided below.

To opt-out of affiliate sharing for marketing purposes, please contact us at one of the following numbers:

For Brokerage Accounts:
E*TRADE Securities LLC
P.O. Box 484
Jersey City, NJ 07303-0484
Or call: 1-800-ETRADE-1

For Investment Advisory Accounts (you may also contact your advisor with whom you have your account):
E*TRADE Capital Management, LLC
E*TRADE Financial Corporation
1271 Avenue of the Americas
14th Floor
New York NY 10020-1302
Or call: 1-800-ETRADE-1

For Bank Accounts:
E*TRADE Bank
c/o E*TRADE Financial Corporation
P.O. Box 484
Jersey City, NJ 07303-0484
Or call: 1-800-ETRADE-1

For Home Equity Lines of Credit and Installment Loans:
CLC Consumer Services
2730 Liberty Avenue
Pittsburgh, PA 15222
Attn: CCAT Team
Or call: 1-800-321-2206

For First Mortgages closed Before January 1^st, 2009:
E*TRADE Servicing Center
PO Box 205
Waterloo, IA 50704
Or call: 1-866-344-0552

For First Mortgages closed After January 1^st, 2009 or Transferred to E*TRADE After January 1^st, 2011:
Mortgage Service Center
P.O. Box 5452
Mt. Laurel, NJ 08054
Or call: 1-800-936-7917

For Credit Cards Accounts:
E*TRADE Bank
P.O. Box 9206
Old Bethpage, NY 11804-9006
Or call: 1-866-503-2856

Nevada Residents - Nevada Statute Section 228.600(3) allows marketing calls to our existing customers listed on the National Do Not Call Registry. If you prefer not to receive marketing calls from us, you may be placed on our Internal Do Not Call list by calling us or writing us at the contact numbers listed above.

For more information contact us at the address above. You may also contact the Nevada Attorney General's office:

Bureau of Consumer Protection Office of the Nevada Attorney General
555 E. Washington Street, Suite 3900
Las Vegas, NV 89101
Phone: (702) 486-3132
Email: BCPINFO@ag.state.nv.us

For questions regarding our Privacy Statement, please visit the Contact Us page on our Web site or call 1-800-ETRADE-1.